FAQs
General
Are Modern Dose products suitable for my diet?

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What payment methods do you accept?

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Are the products safe for pregnancy?

We recommend consulting a medical professional prior to consumption. Please also refer to the full ingredient list for each of our products on their respective product pages. If you have any other questions, do not hesitate to contact us at support@moderndose.com.

Should I be concerned taking MD with my medications?

We recommend consulting a medical professional prior to consumption.

Is Modern Dose safe for children?

Our products are intended for adult use. We do not recommend anyone under the age of 18 take any supplement without consulting a medical professional. 

Can I combine your products?

Yes, our products can be taken together. However, our products have different flavor profiles, therefore we recommend taking them individually. 

How long does it take for the products to take effect?
  1. Some people may begin to feel positive results between two to four weeks of daily consumption, however, in some cases you may not experience noticeable differences, but that does not mean the product is not working. 
  2. We recommend daily consumption of our products for optimal efficacy.
How often should I take your products?

We recommend daily consumption of our product for optimal efficacy. 

What is the shelf life of your products?

We recommend referring to the label on your product. Most of our products have a shelf life of [2] years under room temperature conditions and out of sunlight. 

I found Modern Dose products on another site. Can I just purchase it from there?

We exclusively sell our products on our website. We do not recommend purchasing our products from other sites until further notice. 

Which products are vegan, gluten free, or dairy-free?

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Sustainability
Is Modern Dose a sustainable brand?

Yes, at Modern Dose, we prioritize sustainability. You can learn more about our sustainability measures here.

How should I dispose of the packaging?

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Orders, Shipping & Returns
Do you offer free shipping?

We offer free shipping on orders of 2+ products. 

How long does it take for orders to arrive?

Most standard shipping orders should take 3-4 business days to arrive. You will receive tracking information via email once the order has shipped.

Can I cancel or change my order?

We are unable to make changes to an order once the order has been processed. However, while we cannot guarantee success in changing your order, we will do our best to accommodate your request if you email us at support@moderndose.com

My order arrived and is incorrect, damaged, or defective.
  1. If you received the incorrect item(s) or if there is another issue in your delivery, please let us know within 14 days of your order date and we will work with you to correct the issue. You can contact us at support@moderndose.com
  2. If your product is damaged or defective, please send us pictures of the damage at support@moderndose.com and we will do our best to send you a replacement product at no additional cost.
What’s your return policy?
  1. If your product is opened and you have an issue with the product, please contact us at support@moderndose.com. We will do our best to accommodate the circumstances. We want you to have the best experience possible when taking our products.
  2. Otherwise, you may return any item to us within 30 days of your purchase date for a full product refund back to the original payment method (shipping fees are non-refundable). If you choose to return a product, you will be responsible for the shipping costs and a $3 return processing fee. We do not accept opened or items that have arrived damaged. 
Sourcing & Manufacturing
Where are Modern Dose supplements manufactured?

Modern Dose products are manufactured in the United States in a cGMP compliant and NSF registered facility. We strictly adhere to FDA guidelines. 

What quality measures do you have in place?
  1. We take the quality and safety of our products seriously. We adhere to cGMP and NSF testing guidelines through our production process and in addition, we test for heavy metals, microbials, and allergens. We also conduct third party testing on our products to assure quality and safety of our products.
  2. Our products are also 100% traceable for microbiological testing. We keep Full Batch Manufacturing Records.
Are Modern Dose products tested for heavy metals?

Yes, we go through a rigorous testing process that includes heavy metals testing. We test for heavy metals during the production process and then test for heavy metals once again after manufacturing using third party testing. 

How are your ingredients sourced?

We adhere to strict sourcing and quality standards. We evaluate the raw material specifications and supplier accreditations. Our manufacturing facility also follows stringent quality standards. Testing is performed on incoming raw materials and must be approved under our quality criteria before being used in production. 

Subscription & Order Management
How does the subscription work?

Each month, we send you an email reminding you of your upcoming shipment a few days in advance of your next shipment and payment cycle. You have complete flexibility to rush, delay, or cancel your subscription at any time through your account. 

Can I make changes to my subscription?
  1. Yes, our subscriptions are flexible. You can make changes to your subscription at any time by logging into your account or by contacting our team. 

Flexible order date – select the date you want your next delivery

Pause or cancel at any time 

  1. We want you to have a hassle-free subscription experience. Our team is here to help you should you have any additional questions regarding your subscription.
How do I manage my subscription?
  1. You can make changes to your subscription preferences and information within your accounts. If you already have an account, you can log in at [ ]
  2. If you do not have an account, you can register your email address when you make a purchase to create an account.
  3. Should you have any other questions related to your subscription, please contact us at [ ]
Product Specific 
How many servings of my Modern Dose product should I take per day?

We recommend taking only one serving (one stickpack) of each product per day. You may take all six products if you wish, but we do not recommend exceeding one serving of a single product in one day.

How should I store my Modern Dose products?

Store all products at room temperature and away from sunlight. 

Will your products break a fast?

The calorie count range of our products are [  ]. Please use this guidance to determine if our products will break your fast. 

Do your products contain allergens?

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Do your products contain sunflower?

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Do I need to take your products with food?

Please visit our individual product pages for additional information on recommended consumption. 

Do you provide samples?

We do not offer samples currently. 

Are your products organic?

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Do your products contain sugar?

Our products are sugar-free. There are no artificial sweeteners either. We use a small amount of monk fruit extract to naturally sweeten our products.